Amy Tan Essay Example for Free

Amy Tan Essay Although the daughters know some Chinese words and the mothers speak some English, communication often becomes a matter of translation, of words whose intended meaning and accepted meaning are in fact quite separate, leading to subtle misunderstandings. †¢The first mention of this difficulty with translation occurs when Jing-mei relates the story of her mother’s founding of the Joy Luck Club. After attempting to explain the significance of the club’s name, Jing-mei recognizes that the concept is not something that can be translated. She points out that the daughters think their mothers are stupid because of their fractured English, while the mothers are impatient with their daughters who don’t understand the cultural nuances of their language and who do not intend to pass along their Chinese heritage to their own children. Throughout the book, characters bring up one Chinese concept after another, only to accept the frustrating fact that an understanding of Chinese culture is a prerequisite to understanding its meaning. †¢The Power of Storytelling Because the barriers between the Chinese and the American cultures are exacerbated by imperfect translation of language, the mothers use storytelling to circumvent these barriers and communicate with their daughters. The stories they tell are often educational, warning against certain mistakes or giving advice based on past successes. For instance, Ying-ying’s decision to tell Lena about her past is motivated by her desire to warn Lena against the pa ssivity and fatalism that Ying-ying suffered. Storytelling is also employed to communicate messages of love and pride, and to illumine one’s inner self for others. †¢Another use of storytelling concerns historical legacy. By telling their daughters about their family histories, the mothers ensure that their lives are remembered and understood by subsequent generations, so that the characters who acted in the story never die away completely. In telling their stories to their daughters, the mothers try to instill them with respect for their Chinese ancestors and their Chinese pasts. Suyuan hopes that by finding her long-lost daughters and telling them her story, she can assure them of her love, despite her apparent abandonment of them. When Jing-mei sets out to tell her half-sisters Suyuan’s story, she also has this goal in mind, as well as her own goal of letting the twins know who their mother was and what she was like. †¢Storytelling is also used as a way of controlling one’s own fate. In many ways, the original purpose of the Joy Luck Club was to create a place to exchange stories. Faced with pain and hardship, Suyuan decided to take control of the plot of her life. The Joy Luck Club did not simply serve as a distraction; it also enabled transformation—of community, of love and support, of circumstance. Stories work to encourage a certain sense of independence. They are a way of forging one’s own identity and gaining autonomy. Waverly understands this: while Lindo believes that her daughter’s crooked nose means that she is ill-fated, Waverly dismisses this passive interpretation and changes her identity and her fate by reinventing the story that is told about a crooked nose. †¢The Problem of Immigrant Identity At some point in the novel, each of the major characters expresses anxiety over her inability to reconcile her Chinese heritage with her American surroundings. Indeed, this reconciliation is the very aim of Jing-mei’s journey to China. While the daughters in the novel are genetically Chinese (except for Lena, who is half Chinese) and have been raised in mostly Chinese households, they also identify with and feel at home in modern American culture. Waverly, Rose, and Lena all have white boyfriends or husbands, and they regard many of their mothers’ customs and tastes as old-fashioned or even ridiculous. Most of them have spent their childhoods trying to escape their Chinese identities: Lena would walk around the house with her eyes opened as far as possible so as to make them look European. Jing-mei denied during adolescence that she had any internal Chinese aspects, insisting that her Chinese identity was limited only to her external features. Lindo meditates that Waverly would have clapped her hands for joy during her teen years if her mother had told her that she did not look Chinese. As they mature, the daughters begin to sense that their identities are incomplete and become interested in their Chinese heritage. Waverly speaks wishfully about blending in too well in China and becomes angry when Lindo notes that she will be recognized instantly as a tourist. One of Jing-mei’s greatest fears about her trip to China is not that others will recognize her as American, but that she herself will fail to recognize any Chinese elements within herself. †¢Of the four mothers, L indo expresses the most anxiety over her cultural identity. Having been spotted as a tourist during her recent trip to China, she wonders how America has changed her. She has always believed in her ability to shift between her true self and her public self, but she begins to wonder whether her â€Å"true† self is not, in fact, her American one. Even while a young girl in China, Lindo showed that she did not completely agree with Chinese custom. She agonized over how to extricate herself from a miserable marriage without dishonoring her parents’ promise to her husband’s family. While her concern for her parents shows that Lindo did not wish to openly rebel against her tradition, Lindo made a secret promise to herself to remain true to her own desires. This promise shows the value she places on autonomy and personal happiness—two qualities that Lindo associates with American culture. †¢Jing-mei’s experience in China at the end of the book certainly seems to support the possibility of a richly mixed identity rather than an identity of warring opposites. She comes to see that China itself contains American aspects, just as the part of America she grew up in—San Francisco’s Chinatown—containe †¢ Storytelling – Narrative Style, Symbolism, Figurative Language †¢She uses storytelling to in order for the different characters to understand each others struggles as well as the reader to understand the lives and emotions of both the mother and the daughters †¢The stories they tell are often educational, warning against certain mistakes or giving advice based on past successes. For instance, Ying-ying’s decision to tell Lena about her past is motivated by her desire to warn Lena against the passivity and fatalism that Ying-ying suffered. Storytelling is also employed to communicate messages of love and pride, and to illumine one’s inner self for others. †¢Another use of storytelling concerns historical legacy. By telling their daughters about their family histories, the mothers ensure that their lives are remembered and understood by subsequent generations, so that the characters who acted in the story never die away completely. In telling their stories to their daughters, the mothers try to instill them with respect for their Chinese ancestors and their Chinese pasts. Suyuan hopes that by finding her long-lost daughters and telling them her story, she can assure them of her love, despite her apparent abandonment of them. When Jing-mei sets out to tell her half-sisters Suyuan’s story, she also has this goal in mind, as well as her own goal of letting the twins know who their mother was and what she was like. †¢Storytelling is also used as a way of controlling one’s own fate. In many ways, the original purpose of the Joy Luck Club was to create a place to exchange stories. Faced with pain and hardship, Suyuan decided to take control of the plot of her life. The Joy Luck Club did not simply serve as a distraction; it also enabled transformation—of community, of love and support, of circumstance. Stories work to encourage a certain sense of independence. They are a way of forging one’s own identity and gaining autonomy. Waverly understands this: while Lindo believes that her daughter’s crooked nose means that she is ill-fated, Waverly dismisses this passive interpretation and changes her identity and her fate by reinventing the story that is told about a crooked nose. †¢ All the stories in her books are interlocking personal narrative in different voices. The narrators appear as characters in each other’s stories as well as tell their own stories, Tan does not have to fully develop the narrator’s voice in each story. While American daughters like Jing-mei employ personal narrative as a way of telling stories, the ’’ Because this indirect means is the only way Jing-mei’s mother c an interpret and express her experiences, she is shocked into silence when her daughter speaks directly about the daughters she abandoned in China years earlier. Point of View †¢In â€Å"Two Kinds† the perspective moves back and forth between the adult and then child. In this way, Tan tells the story through the child’s innocent view and the adult’s experienced eyes. This allows reader to make judgments of their own, to add their own interpretations of the mother daughter struggle. Figurative Language †¢This literary device also invites readers to think about the way memory itself functions, how we use events in the past to help make sense of our present. Literary critic Ben Xu explains that ‘‘it is not just that we have ‘images,’ ‘pictures,’ and ‘views’ of ourselves in memory, but that we also have ‘stories’ and narratives to tell about the past which both shape and convey our sense of self. Our sense of what has happened to us is entailed not in actual happening but in meaningful happenings, and the meanings of our past experience . . . are constr ucts produced in much the same way that narrative is produced. ’’ †¢In other words memory is a two-way street; it shapes the story as much as the story makes the memory. In Xu’s words, ‘‘memory is not just a narrative, even though it does have to take a narrative form; it is more importantly an experiential relation between the past and the present, projecting a future as well. ’’ Tan’s style is mainly composed of storytelling as a way for her characters to share their history and retell the significant events of their lives. The Chinese mothers find it exceptionally difficult to talk about their lives due to the language barrier; therefore Tan uses a strategy that is borrowed from Chinese folk tradition called talk story (Brent). E. D. Huntley defines talk story as ‘‘a narrative strategy for those characters whose ties to Chinese tradition remain strong. ’’ It allows these characters to ‘‘draw on traditional oral forms to shape their stories and to disguise the urgency and seriousness with which they are attempting to transmit to their daughters the remnants of a culture that is fading even from their own lives. ’’ This means that the mothers, ‘‘who have been socialized into silence for most of their lives,’’ learn to ‘‘reconfigure the events of hese lives into acceptable public utterances: painful experiences are recast in the language of folk tale; cautionary reminders become gnomic phrases; real life takes on the contours of myth (Huntley). † Story telling serves many different functions in the novel. Primarily, the mother’s use storytelling to communicate with their daughters about their past and better relate to their daughters. In Kitchen God’s Wife, Winnie and Pearl have a hard time understanding each other’s situation as they have had a disconnect since Pearl was a teenager. However, after Winnie tells Pearl the stories of the hardships she had to face living with her abusive husband in China and how that has made her the hard person she is today, Pearl is able to connect better with her mother and understand where she is coming from. Another purpose of storytelling is so the mother’s can teach their daughters important life lessons that can help them be happy as many of the daughters are struggling with their marriages. Thus, she knows that the only way to save her daughter is to tell her story, the story of how her submission to fate and other people’s wills led to discontent and even agony. In her novels, Amy Tan allows her characters to employ storytelling as a device for shaping their histories and making coherent sense of the significant events of their lives. For these characters, storytelling is a means of keeping the past alive and building a bridge between it and the present, of transmitting cultural codes and rituals, of subtly educating their daughters, and finally of somehow imprinting the essence of their selves on the next generation. Tan is especially gifted at weaving multiple stories with a variety of narrators into the intricate fabric of each book. Tan herself has recognized her own ability to construct distinctive and memorable narratives, commenting that her storytelling gifts are responsible in large measure for the ongoing popularity-with readers and critics alike-of her work. She has said that her childhood exposure to Bible stories as well as tons of fairy tales, both Grimm and Chinese (Wang) has made stories a significant element in her writing, and she credits her parents with both instilling in her the impulse to tell stories and providing her with models for unforgettable. In an interview with Gretchen Giles, Amy Tan reveals that she learned the craft of story construction from her father, a very busy Baptist minister who managed to spend quality time with his children by reading his sermons to them and then asking for their opinions on content and language. Citations Xu, Ben. ‘‘Memory and the Ethnic Self: Reading Amy Tan’s The Joy Luck Club,’’ in MELUS, Vol. 19, No. 1, pp. 3-16. Huntley, E. D. Amy Tan: A Critical Companion, Westport, CT: Greenwood Press, 1998. Brent, Liz. ‘‘Amy Tan Criticism Overview. ’’ Short Stories for Students. Ed. Vol. 1. Detroit: Gale, 1997. 19–20: 288.

Background Study Of The Organization MIS System

Background Study Of The Organization MIS System In this thrilling subject, i would be focusing on the Management Information System of Starbucks. It is no doubt that this firm in question, is one popular and well patronised firm amongst many. That being said, i would be doing justice to the very background of this organization in question and i would elucidate in tangible details their IT systems, schemes and practices and lastly, i would be recommending what i see fit to suite the organisation even in this era of technology. But before i proceed, i would like to briefly define MIS(Management Information System) MIS (Management Information System) This may be defined as a general word for computer systems in an enterprise or organisation which provides information or details on firms business operations. Its also refers to the people who manage and maintain these systems. Furthermore, in a large corporation, MIS or the MIS department refers to a central or centrally-coordinated system of pc expertise and management, and entire network of computer resources in a business organization (firm). Body Background study of the organization Starbucks was first introduced in Seattles Pike Place Market in 1971. Back then, the company was called Starbucks Coffee, Tea ans Spices before change into what we have known today, Starbucks Coffee Company. Today, there are approximately 16, 706 Starbucks stores in 50 countries. The first ever Srabucks store in Malaysia opened on December 1998, located at KL Plaza, Jalan Bukit Bintang, Kuala Lumpur. Later, there are more than 115 Starbacks stores in Malaysia.Basically, their buyers will travel to Africa, Asia and Latin America to choose only the best quality of arabica beans. These high quality beans will be sent for roasting and production. Starbucks experts then only combine the roasted beans with Italian style expresso beverages to produce different type of cold and hot coffee beverages. The famous products introduced by Starbucks company and mainly can be found in all of its stores include more than 30 blends single-origin premier arabica coffees. As for their own signature of handcrafted beverages such as hot and iced expresso beverage, coffee and non-coffee blended beverages Vivanno smoothies, Frappuccino bottled coffee or blended and premium ice creams with the and brewed coffee and also tea product,Tazo Tea. Merchandises are also offered by Starbucks are coffee mugs and accessories. Customers not only can enjoy sipping their high quality coffee beverage but also indulging on baked pastries, sandwiches and cakes. The company focuses in providing a relax, comfortable atmosphere with modern fittings. It is an ideal place for hanging out with friends and families, with entertainment magazines to read. Most of the Starbucks company offer free wi-fi for their customers, so it is a great advantage to business people discussing on their work or students doing some research for assignments/ projects. POS The Point of Sale System (POS) or front of house till system; in addition to regular register functions offers some functions to be accessed only by Store Manager(SM), Assistant Manager(ASM) and Shift Supervisor(SS), with the correct security level.The Point of sale consists in two touch screen tills used by deployed partners that need to insert their username and specific password before to start. From the Point of sale, managers can access different managers functions menu, such as paid in and Paid Out, and Refund to customers. These manager functions are security measures for cash management and inventory control in the store. Paid in and paid out occurs when money is taken from the till to buy items necessary for the store operations and/or any kind of emergency. Other functions such as Cash Skim, Void transactions or refunds occur when money is given back due to complaints or customers are returning faulty merchandise. The point of sale is used also to record wastage. In conclusion, most Point of sale functions are related to customer service, sales, refunds, discounts, voids.By ringing items through the tills, data such as time, customer transaction, quantity of food and drinks sold, quantity of wasted items, are transferred to the Management Work Station where data are stored, analysed and produced in form of reports, graphic, charts or diagrams. MWS (Manager Work System) The Manager Work Station can be accessed in the office where there is a computer connected to the intranet, a private communication channel for employees to access the organization network that resembles the internet. To access the system it is required to sign in with a password and the partners ID. The system recognises security level and allows accessing the function assigned to the security level. The normal partners can just access the time punching option, which is that function that record staff punches in and out for breaks and shift. A start of day and end of day is run into the system on a daily base. Shift managers can access cash management functions that are used to count tills, modify or correct transactions and to prepare daily bank deposit. A menu of available reports is available on a report menu. The Store manager can access these reports to track sales, find out customer transactions within different hours range, to check sale by product category, to record wastage, to carry a financial audit. All this information is relevant for Store Managers to identify business requirements and customer needs, to identify peak time in the store, to increase or amend product ordering, to control wastage and track stock and decide whether is necessary to cut labour. Managers can access staff information and personal details in the work station, they can insert new partners, terminate partners, maintain employee records, track employees training and process payroll. The payroll process transfers information to the support centre in order to pay partners. Store Manager and the shift supervisors can use the IRIS System to process electronic ordering for food, stationery, packaging. The IRIS System can also use e-mail set up for communicating with London Support centre and other stores within the district and others. Hardware Hardware components of the computer system used in Starbucks There are two types of modem: The speed touch cable modem and the ISDN (integrated services digital network) modem. The speed touch cable modem and the ISDN connect the store computer system to the STARBUCKS retail network. The Retail Network is the communication access between the store and the internet. This allows the management work station to send and receive large quantities of data and information. There is a wireless internet provided by T-mobile, which allows customers to connect to the wireless network. There are two pieces of equipment; the Cisco Router and the Cisco Wireless access point. Connected to the computer system there is a Printer used to print reports of any nature, and a cash scale which counts Cash in a faster way and more accurately, mainly it is used to count the tills and at the end of this process all data are send to the system. At the Point of sale there are two small printers where all receipts come out, and two (chip and pin) credit and debit card machines. To protect retailers, a new security system has been designed for cards which will use a smart chip. When customers pay using one of these cards, rather then signing a confidential security number (PIN) is entered. Further more, the starbucks firm, uses Intel based systems and fast Computers. In terms of functionality, the starbucks firm is bent on getting hardwares(PC) that have great and outstanding specifications to avoid slow down on business. A sample spec would be: A PC with 512 Memory or 1GB. And A flat screen monitor and processor speed of 2.40GHZ and a HDD of 150GB to 200GB. The company has a nac for greater heights that why its no surprise that starbucks is doing greatly well in terms of their ability to maintain their standards. Software OS (Operating System): As we all know, the I.T age is springing forth with lots of sotwares and technology all with the focus of improving the lifes of humans in all ramification of life. Having said that, the Starbucks company makes use of Windows based softwares for their computers which is categorized in the hardware section. They run applications that aid their business. Example POS, Excel and others. Excel is often used for their spreadsheet needs. When it comes to system software for driving their hardwares, they run windows xp or 7. POS Installing a Point of sale system software into your business can have as dramatic an effect on your retail, bar, concierge, or any other hospitality based business. The right POS system software will enable you to have a more precise level of control over your business operations thus increasing efficiency, boosting profits, and helping you fine-tune your business model. Incorporating the wrong system, however, can be a waste of time, monetary investments and a source of ongoing frustration. Switching from a traditional cash register or as we like to say over sized calculator to a streamline computerized POS software can be a bit of a headache if you do not research your options before buying a new system. There are many factors to consider and various pitfalls to avoid. However you will definitely be impressed with the R.O.I return on investment and benefits your business cannot do without. Thus implementing a POS system can make it worth your time and effort. In the most basic sense, a POS system is a cash register with all the bells and whistles of the new fast paced, internet streaming technological speed. Current themes and practices This Starbucks new idea of POS is currently available for all 6,800 Starbucks stores and Target locations across the US. The solution is not yet in place in Canada. For the uninitiated, the solution works as follows. Consumers download the Starbucks Card Mobile App to their mobile phone; be itiPhone or BlackBerry. Customers with a Starbucks stored value card (effectively a gift card) that is registered on the Starbucks website, enter the card number into their phone when the obtain the app, and that card number is stored. When consumers visit a store, they place their coffee order as usual, and indicate their desire to tender with their mobile. Consumers start the Starbucks Card Mobile App on their mobile and navigate to the payment screen so that a 2d barcode representing the consumers Starbucks card is displayed. The Starbucks associate, selects mobile as the tender in the POS, and prompts the consumer to use the customer facing imager (the same as those used in airports to read boarding passes). The consumer places their mobile device under the imager, the 2d barcode is read, and the POS treats the tender like a gift card, following the usual payment verification procedure. Once tender is complete, the customer obtains their coffee as usual. The discussion on electronic wallet is an industry favourite, and this development will certainly encourage more discussion on the subject and provide some much need experience. Im fully behind this initiative, but at present, this solution is very much a Starbucks specific solution, and it is not easily translatable to other retailers. While retailers can learn a great deal from the obvious careful thought that has gone into the solution, and we can look forward to others moving down this road as well. To clarify for consumers (and non-technical retail executives) who ask why other retailers dont have mobile payment schemes as yet, consider the following unique characteristics of the Starbucks situation that make a solution like this pay off. Use of Stored Value Card Very few retailers have a stored value card with the massive following and ongoing usage that Starbucks have. Effectively consumers are giving Starbucks their funds in advance in exchange for some very small benefits (free drink on your birthday, free pump of flavouring in your drink). Starbucks gets loyalty data on customers, and a nice balance of cash on hand. More relevant to the mobile payment solution, the Starbucks mobile phone application allows consumers to make a payment onto their stored value card, and the applications 2d barcode payment system is connected to that card. Connecting the mobile payment system to the stored value card means that Starbucks can take the risk of a payment system internally. Stored value are not subject to the same roadblocks, legislation, and scrutiny that building a mobile payment system that would access a credit card or a debit card would have. Using the stored value card simplifies implementation and sidesteps many complexities of payment systems like EMV and PCI. Cross Platform While Starbucks are very keen on the iPhone, they have not limited themselves to an iPhone app, but also provided an app for the other key smart phone users via the Blackberry App. Considering the corporate core of Blackberry users and how often meetings now take place in Starbucks stores, this is a wise move to maximize potential users. Given the number of Android Users and the recent release and growing use of Windows 7 Phone platforms, it would not be surprising to see the Starbucks Card App ported to those platforms as well, ensuring maximum potential usage. Valuable App With over 400,000 apps on iTunes, retailers need to make their app unique and useful. Ideally it pulls together the mobile and in store experience in some way. Starbucks has managed both. Any successful retailers mobile app needs something unique to it to encourage download, and having it on a consumers screen on a permanent basis. Customer Demographic Based on my experience, and what I have read in the media over the past few years, the average Starbucks consumer is more likely than average to be a tech-savvy iPhone or Blackberry user, and beyond that, the kind of user who would be comfortable with technology and placing a payment with their mobile. It is important that any solution put in front of a consumer by a retailer fit their target market. A savvy comfortable customer is more likely to use the app, and use it well, to speed transactions and drive convenience for them, and speed throughput for the retailer. Infrastructure Most Starbucks locations have 2 terminals. In order to leverage 2d barcodes, special imagers are required, and this means hardware investment. 2 lanes means only a $300-$400 investment per store for imaging hardware. Considering the potential value of transactions per store, this is a very low cost. The ROI would be far less attractive for a lower margin retailer with dozens of lanes in a store to deploy, as it would be key to have the imagers in every lane to simplify the process for consumers. Transaction Type The slowest portion of any retail transaction, and the most difficult to trim time from, is the tendering process. Given that in Starbucks transactions generally include a small basket size and the ordering time is relatively short, the value of an alternative payment is increased, as it is a greater proportion of the transaction. This value is increased further by the incredible traffic at Starbucks sites. Having many small transactions provides a boost to the ROI of the solution. No Mobile Device Handling In order for any sort of mobile payment solution to increase throughput and minimize operational complications, it is key to streamline the process of scanning the mobile device. Starbucks has done this via a customer facing scanner with very simple signage. This allows the consumer to place their phone in the scanning area with no need to pass the mobile device to a cashier. This simplifies the process by providing a consistent process, not only increasing the scan speed, but also avoiding the potential of store staff dropping or otherwise damaging a customers mobile device. Consumers are also more likely to use the mobile payment solution if they do not have to pass their mobile phone to a cashier, given how consumers increasingly consider the mobile device as a personal item. As with all solutions implemented by consumer facing organizations, ROI is key. Looking at the Starbucks solution, the costs of entry are probably not that high. A mobile app is relatively inexpensive and standalone compared to other point of sale solution implementations. Using the stored value card leverages electronic processes and databases already in place. The crucial part is operationalizing the solution, and that can be put in place for hundreds or low thousands per site. All in all, this is a relatively low cost solution with the potential for a high ROI in both funds, and in good will from consumers. Other retailers looking to implement such a solution would do well to observe what Starbucks have done, but note well that this is not a one size fits all solution. Any future implementers should be sure that the app suits their customer demographic, their transaction model, and has a way of dealing with the complexities of payment. Other solutions will arise, and it will be fa scinating to see what comes next. Evaluation: 4).Starbucks also runs a high scale of management in handling their I.T related issues. They are I.T aware such that, they have good network services. An example would be, Starbucks offers free WIFI Zone. An attraction for a customer on the move. The firm has VOIP services for communication with other chains around the globe. As we live in a net centric age, starbucks has made it a perfect fit, to incorporate most I.T business related schemes into their business. A good analyses on this comoany, would however show us that starbucks uses the I.T based things to builkd their customer range. It is however no secret that most competitors have based their examples on comoanys in the likes of Starbucks. Some practices in starbucks, include some discount sales issued by the management. A customer however sees this as a grand oppurtuinty to have a 50%(Percent) discount on whatever he buys and also enjoys free internet. This indeed is a wise practice. The Mgt Informaion system has in many ways, made things easy for staffs. Most messages to staffs are communicated via the network. As fore mentioned, starbucks uses intranets and internet(Voip). This helps in forwarding swift messages to workers in the company. This comoany also makes judicious use of their MIS by running web based adverts and all. The firm keeps its customers continuesly aware of products and new recipes that might be tried in a given time. Thus, their market base increases undoubtedly. Marketing Analysis: Retails: Recommendation: In my opinion having pratronised starbucks from time to time, i would suggest the following: Starbucks should try in purchasing a reasonably fast internet with low traffic. They should try to maintain their hardwares and try upgrades from time to time, to avoid being left out in the dark age of slow computing. They should employ staffs that are more I.T learned to avoid diffulty in system operations. They should embrace more of touch screen services. And what i mean is, buying gadgets(hardwares) that provide self service for each customer. The MIS should continually see to it that customers are intrigued by the brilliant I.T based services that Starbucks provide thus leaving the customers spell bound to return and purchase more items . They could also provide on screen advertisements for new generation hardwares this in itself, could be an avenue for starbucks to get paid for advertising for I.T firms in the cities and wherever . They could also make a web based system, that would enable customers to order online to ease driving out of the office at lunch. Conclusion: At this juncture, i would like to reiterate that it is of immense importance that the MIS in starbucks embraces more heightened technology hardwares to ease the work load and the number of staffs. We all in the world are aware of the generation of computers. This promises to be huge and phenomenal turn in every industry especially industries like starbucks. As we see Managements improve their information systems, it would be an important part for starbucks to play in their MIS. With an improved and well balanced MIS, starbucks has what it takes to battle up for the future even competitors. Time is of the essence for firms like starbucks this is because each day slips away and more upgrades are made to databases. To this end, i would beseech starbucks, to keep up the very good work and embrace a new era of improved management systems. Thus increasing their profit base and client base.

Jury Nullification :: Jury Jurors Court Justice System Essays

Jury Nullification Jury nullification means that a jury finds a defendant innocent because the law itself is unjust, or is unjust in a particular application, and so should not be applied. So really what this means is that no mater what the law says the jury will pretty much have the right to choose weather the person is going to be guilty or innocent and that is kind of ok in some cases but then again its not in others so we should not expect our juries to judge our laws only the case that person is being tried in and they should only judge that person on all of the facts given. Amendment VI This is the sixth amendment and this tells you about what juries can do in cases of law. â€Å"In all criminal prosecutions, the accused shall enjoy the right to a speedy and public trial, by an impartial jury of the State and district wherein the crime shall have been committed, which district shall have been previously ascertained by law, and to be informed of the nature and cause of the accusation; to be confronted with the witnesses against him; to have compulsory process for obtaining witnesses in his favor, and to have the Assistance of Counsel for his defense.† What all of this means is that everyone that gets convicted of a crime gets all of the same benefits weather its a misdemeanor, felony, or capital crime. Everyone get the rights to a speedy trial and an impartial jury. Some of the people in the world always ask themselves this question when in the court room â€Å" WHY DID OUR FOUNDING FATHERS EXPECT CITIZEN JURIES TO JUDGE OUR LAWS AS WELL AS THE GUILT OF THE INDIVIDUAL ?† Well the answer is really simple its Because: "If a juror accepts as the law that which the judge states then that juror has accepted the exercise of absolute authority of a government employee and has surrendered a power and right that once was the citizen's safeguard of liberty." (1788) (2 Elliots Debates, 94, Bancroft, History of the Constitution, 267) "Jury nullification of law", as it is sometimes called, is a traditional American right defended by the Founding Fathers. Those Patriots intended the jury serve as one of the tests a law must pass before it assumes enough popular authority to be enforced. Thus the Constitution provides five separate tribunals with veto power -- representatives, senate, executive, judges and jury -- that each enactment of law must pass be fore it gains the authority to punish those who choose to violate it.

How does Dickens Present the Criminals in Oliver Twist Essay -- GCSE En

â€Å"Oliver Twist† was written in 1838 by Charles Dickens and was originally published as a monthly magazine before being published as a novel that was subsequently read by many Victorians. It was written not only to entertain, but to raise awareness for the many issues in the society of the day related mainly to criminal activity. One of the main problems was based around the differentiation in the class of people in the Victorian era. People from the middle classes were widely known think very little of the lower classes and often considered them the evil of society. He also uses the novel to raise the issues related to the Poor Law Amendment Act of 1834 and the way that it involved sending poor or orphaned people like Oliver to ghastly overpopulated workhouses where they were poorly looked after. Dickens also fights against the negative stereotypes of criminals and prostitutes such as Nancy who eventually shows the good in herself to protect Oliver from the hands of the d eadly wrath of Bill Sikes. Although most would say Dickens is presenting the criminals as purely evil throughout the novel, characters such as Fagin and Sikes who are presented as dark creates of the criminal underworld, they do however on the very odd occasion redeem themselves with an act of good will, usually towards the boys. Fagin and Sikes, but more so Sikes are very dangerous and violent men, however Fagin is shown, along with Nancy, to have a good side within him and are given good images at parts of the novel, however Nancy’s good will proves to be her last move as her good will causes her to be brutally murdered by Sikes. This novel was written in the Victorian Era, a time when society faces many social difficulties such as industrialization, prostitu... ...edibly realistic and are well shown by the criminal’s actions and personalities in this novel. It makes me feel sympathetic for Nancy and feel strong hatred towards people like Bill and Fagin. Nancy gave up her life to protect and save the life of another human being. I find just doing that for somebody is a fantastic gesture and also takes a lot of courage. It definitely shows that individualism is bad for Britain, if Nancy followed individualism then it may have been the completely innocent Oliver that was killed or abused. He also shows that the people of Britain who are born into lower class families are not pure evil and that they definitely have much good within them. BIBLIOGRAPHY (1) http://www.scena.org/columns/lebrecht/050929-NL-twist.html Accessed 24/2/09 (2) https://www.123helpme.com/view.asp?id=37427 Accessed 5/3/09

Topic Summary For Petroleum Paper :: essays research papers

CHEMISTRY ISU: REFINEMENT OF CRUDE OIL My ISU will focus on Petroleum, a complex mixture of hydrocarbons that occurs in the Earth in liquid, gaseous, or solid forms. The term is usually restricted to the liquid form, commonly called crude oil, but as a technical term it also includes natural gas and the viscous or solid form known as bitumen. In its liquid and gaseous states, it is also known as Oil, or Crude Oil. Italicized are segments from my ISU or introductions to the planned topics. In my ISU, I plan to dedicate potions of my paper to the following aspects of petroleum. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Petroleum’s many uses. Petroleum today is the source from which we derive many items. The Motor vehicle’s development in the 1930s gave petroleum a new and swiftly expanding role as the primary source of gasoline; oil and then natural gas replaced coal as the primary fuel for industrial and domestic heating. Petrochemicals derived from petroleum became the source of such chemical products as solvents, paints, plastics, synthetic rubber and fibres, soaps and cleansing agents, waxes and jellies, explosives, and fertilizers. Petroleum fuels also generate a large portion of the world's electrical-power supply. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  I will also discuss the exploration for crude oil, and the impending crisis if it continues to be used up at the current rates of consumption. ( is expected to exhaust the world’s supply by the mid-21st century) and possible energy alternatives. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Petroleum’s origin and formation:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Petroleum is derived from aquatic plants and animals that died hundreds of millions of years ago. Their remains mixed with mud and sand in layered deposits that, over the millennia, were geologically transformed into sedimentary rock. Gradually the organic matter decomposed into petroleum, which moved from the original source beds to more porous and permeable rocks, such as sandstones and siltstones, where it finally becomes entrapped. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Types of petroleum; for example, Bitumen. It is formed by crude oil that has migrated toward the Earth's surface and has been stripped of its lighter fractions by descending water. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  The components of Petroleum:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  (A) hydrocarbons. I will spend a lot of time on this segment, as it allows a lot of discussion about hydrocarbons, in which I can discuss chemical compounds and molecular structures and subsequent properties. Can discuss paraffins, naphthenes, aromatics in detail.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  (B) Non-hydrocarbons. Other constituents of petroleum include sulfur, oxygen, nitrogen, and the metals nickel and vanadium. Most of these impurities are removed during refining.

A Man without Ambition is Like a Woman without Beauty

All the process of human development is led by the man, to my mind. Maybe I would be blamed by some kind of feminists, but I’m totally convinced of this statement. The most of great explores, inventions, technologies were created by men. As a consequence , I can agree with the expression of Frank Harris, that â€Å"a man without ambition is like a woman without beauty†.Considering the man as the leading power of history, I can confess that they couldn’t go forward without ambition. Only good sense of ambition can make a man to be an outstanding person.To reach the top of development and flourishing of society, we should carefully divide the roles of   the man and the woman. Of course it doesn’t mean that everybody must be similar. Jjust I think it will be better if a man remains a man and a woman remains a woman. I’m persuaded of the statement that a man is to have ambitions.For example, being young he should try to choose some goal of his life an d improve himself to reach it as soon as possible. The main role in succeeding belongs to his healthy ambition.If a man is ambitious enough, nothing will stop him. A woman, in her turn, must be the well-spring of a men’s inspiration. That’s why she should be beautiful, thoughtful, smart and kind. If it is such an order in our life, men will win the world.Applying to the history, we can remember the love-story of Napoleon and his wife Josephine. Napoleon became a legend because of his great ambition. He was so determined, so strong person that stayed in memory forever.Josephine was unusual person, too. She was not only a really beautiful woman, but she was wise and clever enough to share all Napoleon’s ideas and aims. I think it was also her triumphs which her husband had come to. It’s obvious, that his astonishing ambitions were inspired by Josephine too.To have an ambition means that one has a sense of self-reliance, strong desire to succeed, to do his b est and to get his dream, to make something remarkable.What will happen to a man without ambition? To my point of view, he won’t succeed in his life at all. Such a man will just join a big number of average people and at least disappear without leaving anything special. Unfortunately, there are a lot of such men. They never strive for any goal, because of the leak of ambition.Summarizing the whole ideas, I can say that a man should bring his ambition up. This feature of character is a particularly the men’s one.   A man without ambition can’t be admired and respected, can’t become a special person and can’t move the world’s history forward.All the greatest men of the centuries were ambitious persons. So if a man wants to be one of them, he should choose the most complicated way and follow it without hesitating.   

Leadership Interview Essay

Could you accost a bit about your background k without delayledge and the role you fit today? I first started school for engineering, and then after(prenominal) two years I instal my reapion was in nursing. So I started over at school, taking diverse types of classes as I pursued nursing, and leash years later graduated with a nursing degree. Several different paths where traveled in nursing for me, meaning I tried many different departments and assignments. and then by accident I terminate up as an RN role manager for ment solelyy ill clients. Psych was neer my intended path, but I fuck it from the first day. I am now a Manager of a separate of outpatient clinics for noeticly ill clients and love it. I nookie non see myself doing anything else now. How would you describe a attractor?A good loss drawing card is sole(prenominal) as good as the root word you argon lead-in is what I was always told. That does help, but there is a broadcast more that goes into i t. I believe a quality loss draw should also be a good t to each oneer. A drawing card fills to set about the knowledge to pass on to those they lead. A good draw has to be satisfactory to listen as intimately. While those under me may panorama to me for answers, I contain to realize that I may non always have that answer. I may have to address input from my cater, my superiors, and even clients in fashioning proper decisions. Another attribute that is distinguished is a critical thinker. A leader has to think on the go, and know that the answers be not always text hold answers. Thinking outside the box sometimes is necessitate. I also need to piddle believe and keep from my staff and those I oversee to be effective. What ar crucial qualities or characteristics of leaders?It is grievous to have an open door policy, and listen to each staff members c one timerns. You need to be open to changes and be empathic for those who do not deal tumefy with change. A l eader needs to be forceful and fair to e precisebody. Confidence and upcountry strength will show through, qualification the staffor those you oversee more confident in your abilities. A fleece on the wall may line you a short letter in the leadership. exclusively only demonstrating advanced social and lord skills will allow your team to trust you, which in turn, will gain ground for a more productive team. What is your someoneal philosophical system?Personally, my philosophy revolves around the construction of light-colored and unravelable vision of what needs to be accomplished. I try to envision the future, and represent goals that will benefit the clients, as well as the facility and staff. Building a quality team is not as easy as hiring qualified individuals. in the lead means ar upriseting individuals to manoeuver as one coherent team. To do this, I need to be able to discipline, listen, and even moderate discussion. My personal egotism endnot be larger th an any staff member, or the team as a whole. I need to lease criticism, and be able to see others points of views. I indispensability my entire team to feel as if they are important cogs in the machine. I believe a leader accepts responsibility, and in doing so neer places themselves above the team.What development experiences have had the most influence on your own personal development as a leader? Experiences that shaped my offset began in childhood with the support of my family. I was always told I could do or be anything if I worked hard enough. I took that to heart, and excelled in school and sports. When I started college I had no real answer for what I wanted to be, but the drive that was intimate me drove me down this path. Professionally, I once had a manager that loved her phone line and showed it with e truly meeting. Her passion reminded me of my parents and what they had taught me. She was a original role model in my professional person life. I was also blessed to have quality schoolers throughout my years of schooling. Coaches play a key role in my development as a leader too. Unfortunately, I also dealt with my fair persona of poor people supervisors too. Seeing the impact poor leadership target have in a work environment can be just as edifying for someone looking to move into a leadership position. Luckily, I do not use them as role models. At least I tried not to.How do you see leadership evolving in nursing today?Leadership in nursing is headed into many different field today. Nursing roles are evolving with naked as a jaybird technologies, new specialties, and higher levels of nursing. Because of the need for health vex increasing, nurses are being tasked with more responsibility too. Nurses are now asked to feeling up and become leaders on the floor, in schools, in management, and many other aspects of healthcare. Nurses are beseeming leaders in the development of strategies in developing and delivering the product to the co nsumer. Nurses were viewed as employees who followed doctors orders in the past. Today nurses have the ability to call on beyond that, and in doing so, nurses can take the lead in providing care. Leader can positively impact the health care system within which they operate. Nurses will be leading more clinics and other facilities in an effort to care for the increase in those seeking healthcare. Healthcare is a business, and nurses are handy in that business.So it is only common sense that these highly trained people should play a leading role in the changes we will see. What are the most challenging issues in your real position? The whoppinggest challenge is trying to get more funding for the noeticly ill. It can be hard to deal with all the meetings that we have to get money for medication, treatment, nourishment and housing and to stay upbeat as a leader. But I love this job, and my clients, so that makes it worth dong. It is also very difficult to find enough staffing for mental health. It can be a very taxing job, and it takes a special person to be able to handle the position in mental health, especially in the long term. Finding professionals with the patience needed in dealing with our clients is always a huge challenge. As a leader (or manager) in your career have you had a mentor? If so, how did this influence your leadership appearance? I had a supervisor that taught me to egress the business at the door and never impart it home. Working in mental health can be emotionally draining, so this tiny bit of advice is important for me to keep in my mind. If I took my work home, I would need help soon.What advice would you invest someone who is aspiring to a leadership position? My advice would be to learn as much as you can for the position. social function the knowledge you have gained through sightedness others in leadership positions to your advantage too. bring forward the qualities of leaders who brought out the best in you, and try to b ring those qualities to the position. Also, behumble. worthy a leader will not end your education. It is just the next step in your evolution. In conclusion, a leader is somebody who accepts responsibility. A leader is a person who can see the big picture. A person, who is adaptable and able to bring out the best in others, is a leader. A person who cares enough to make the team stronger for the benefit of all conglomerate is a leader. A leader is a person who can moderate, discipline, coordinate, listen and teach in a way that demands respect and confidence from those they lead.ReferencesSullivan, E., & Decker, P. (2009). Effective Leadership and wariness in Nursing. Upper Saddle River, NJ Pearson Prentice Hall.ReferencesSullivan, E., & Decker, P. (2009). Effective Leadership and direction in Nursing. UpperSaddle River, NJ Pearson Prentice Hall.